Effective Date: September 11, 2018

Introduction

Quest Health Solutions a ("RMI", "us", "our" or "we") respects your privacy and is committed to protecting it through our compliance with this policy ("Privacy Policy").

This Privacy Policy describes the personal information we collect about you, and how we use and share that information. This policy applies to personal information we may collect when you access and use the simpleseniors.com website located at URL questhealthsolutions.com (the "Site"); or when you otherwise interact with us, including through e-mail, text and other electronic messages. It does not apply to information collected by (i) us offline or through any other means, or (ii) any third party, including through any application or content (including advertising) that may link to or be accessible from our Site.

This Privacy Policy refers to personal information which is information that can be associated with a specific person and used to identify that person. Personal information does not include information that has been anonymized so that it does not identify a specific user, which may be used for any legal purpose.

This Privacy Policy covers the following topics:

1. 1. Updates to the Privacy Policy
2. 2. Sources of Information About You
3. 3. Our Use of Information
4. 4. Sharing of Information
5. 5. Updating Information
6. 6. Our Opt-in / Opt-out Policy
7. 7. Links to Other Web Sites; Third Party Applications
8. 8. International Transfer
9. 9. Children's Privacy
10. 10. Security
11. 11. "Do Not Track" Disclosures
12. 12. Contact Information
13. 13. Effective Date

PLEASE REVIEW THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS CAREFULLY. BY SUBMITTING YOUR INFORMATION TO US AND BY USING THE SITE, WE WILL ASSUME THAT YOU HAVE READ, UNDERSTOOD, AND CONSENT TO THE AGREEMENT, WHICH INCLUDES THIS PRIVACY POLICY, THE TERMS AND CONDITIONS, AND ALL OTHER APPLICABLE RMI RULES AND POLICIES. WE ALSO ASSUME THAT YOU CONSENT TO OUR USE OF YOUR INFORMATION AS DESCRIBED IN THE AGREEMENT. If you do not consent, you should not access or use the Site.

1. Updates to the Privacy Policy
   

   We may update, amend, revise or otherwise change this Privacy Policy from time to time. If we make changes, we will notify you by posting the updated policy and revising the "Effective Date" above. Your continued use of the Site constitutes your acceptance of the then-effective Privacy Policy. We encourage you to periodically review our Privacy Policy to be sure you are familiar with the most current version.

   
   
2. Sources of Information About You
   

   We obtain information about you from a variety of sources, including you, your interaction with RMI, and third parties. Such information may include your name, postal address, e-mail address, and telephone number, among other personally identifiable information.

   
   

   Information you provide to us: If you use certain services available on the Site, you may be required to provide us certain information.

   
   
   • ● Information that you provide by filling in forms on our website. This includes information provided on our Site to access certain information, subscribing to various services made available on our Site, posting material or requesting further services.
   • ● We may also ask you for information when you report a problem with our Site.
   • ● Records and copies of your correspondence (including e-mail addresses), if you contact us.
   • ● Your responses to surveys that we might ask you to complete for research purposes.
   • ● Details of transactions you carry out through our Site and of the fulfillment of your orders.
   • ● Your search queries on our website or through our Site.
   
   

   Information we collect from your use of the Site and other interactions you have with RMI:

   
   

   We may collect your usage information about how you use the Site, including your access times, location, browser types and language, and Internet Protocol addresses. We may collect device-specific information when you access our Site, including your hardware model, operating system and version, unique device identifiers, mobile network information, and information about the device's interaction with our Site.

   
   

   The information we collect automatically is statistical data and may or may not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve and to deliver better and more personalized experience on our Site, including by enabling us to:

   
   
   • ● Estimate our audience size and usage patterns.
   • ● Store information about your preferences, allowing us to customize our Site according to your individual interests.
   • ● Speed up your searches.
   • ● Recognize you when you return to our Site.
   
   

The technologies we use for this automatic data collection may include:



• ● Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.
• ● Flash Cookies. Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Site. Flash cookies are not managed by the same browser settings as are used for browser cookies.
• ● Web Beacons. Pages of the Site or our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit RMI, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).



Information We Collect From Other Sources. We may also collect information about you from third parties, including but not limited to third-party verification services, credit bureaus, mailing list providers, and publicly available sources.



3. Our Use of Information
   

   We use information about you to provide, maintain, personalize and improve our Site and to deliver the information and support your requests, including receipts, technical notices, security alerts, and support and administrative messages.

   
   

   We may use information we collect to send you news and information about our Site and to communicate with you about products, services, contests, promotions, incentives, and rewards offered by us and select partners. You may opt out of receiving promotional emails or text messages from RMI by following the instructions in those emails or text messages. If you opt out, we may still send you non-promotional communications, such as messages about your account or our ongoing business relations.

   
   

   We may also use information about you (i) to track and analyze trends and usage in connection with our Site; (ii) to process and deliver contest and promotion entries and rewards; (iii) to protect our rights or property; (iv) to compare information for accuracy; (v) to verify your identity; (vi) to investigate and prevent fraud or other illegal activities; and (vii) for any other purpose disclosed to you in connection with our Site.

   
   

   Additionally, we use information that we collect about you or that you provide to us, including any personal information:

   
   
   • ● To provide you with information, products or services that you request from us.
   • ● To fulfill any other purpose for which you provide it.
   • ● To provide you with notices about your account/subscription, including expiration and renewal notices.
   • ● To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
   • ● To notify you about changes to our Site or any products or services we offer or provide though them.
   • ● In any other way we may describe when you provide the information.
   • ● For any other purpose with your consent.
   
   

   We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences.

   
   

   We may use third-party service providers to process and store personal information in the United States and other countries.

   
   
4. Sharing of Information
   

   We may share personal information about you as follows:

   
   
   • ● To our customer advertisers who are promoted on the Site.
   • ● To our subsidiaries and affiliates.
   • ● To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
   • ● To comply with any court order, law or legal process, including to respond to any government or regulatory request.
   • ● To enforce or apply our terms of service, available at questhealthsolutions.com, and other agreements, including for billing and collection purposes.
   • ● If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of RMI, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
   • ● To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of RMI's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by RMI about our users is among the assets transferred.
   • ● To fulfill the purpose for which you provide it.
   • ● With third parties that run advertising campaigns, contests, special offers, or other events or activities in connection with our Site.
   • ● For any lawful purpose, including, without limitation, selling your data to third parties.
   • ● With your consent or direction.

   We may also share non-personally identifiable information (aggregated or otherwise) with third parties for any reason.

   
   
5. Updating Information
   

   You may update or correct information about yourself by emailing us at info@questhealthsolutions.com or by contacting us at the Contact Information provided in Section 12 below. If you completely delete all such information, then your account may become deactivated. We may retain an archived copy of your records as required by law or for legitimate business purposes.

   
   
6. Our Opt-in / Opt-out Policy
   

   By providing your contact information for the Site, you agree that we may contact you to provide you with any service related notices, or to provide you with information about RMI products, services, events, invitations, or related educational information.

   
   

   For purposes of this Privacy Policy, "opt-in" is generally defined as any affirmative action by an end user to submit or receive information, as the case may be. We currently provide the following "Opt-Out Opportunities": (i) At any time, you can follow a link provided in offers, newsletters or other email messages (except for e-commerce confirmation or service notice emails) received from RMI to unsubscribe from the Site; or (ii) At any time, you can contact us through info@questhealthsolutions.com or the address or telephone number provided below to unsubscribe from the Site and opt-out of our right per your consent under the terms of this Privacy Policy to share your personal information. Notwithstanding anything else in this Privacy Policy, please note that we always reserve the right to contact you in the event of a change in our terms and conditions, including this Privacy Policy, or to provide you with any Site-related notices.

   
   

   California Users. In addition to the ability to utilize the Opt-Out Opportunities described above, California Users may have the right to request certain disclosure information annually from RMI. Such disclosure requests should be directed to: 7451 Wiles Road, Suite 105, Coral Springs, FL 33067. For more information, please reference the Cal. Civ. Code § 1798.83, available at http://oag.ca.gov/privacy/privacy-laws. In addition, if you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

   
   
7. Links to Other Web Sites; Third Party Applications
   

   RMI is not responsible for any practices employed by websites linked to or from our website, nor their information or content, including our customers who advertise on the Site. Please remember that when you use a link to go from our website to another website, this Privacy Policy is no longer in effect. Your browsing and interaction on any other website is subject to that website's own rules and policies. Please read over those rules and policies before proceeding. Additionally, some content or applications, including advertisements, on or through the Site are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use our Site. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

   
   

   RMI also operates and maintains social media networking pages on websites such as Facebook, Twitter, and LinkedIn. We may, from time to time, import comments and posts from these third-party websites to the Site. If you post to any of our social networking pages on third-party websites, you are providing information to the public and do so at your own risk. Further, we may use these postings on our Site without notice or compensation to you. Please visit the privacy policies of any third party websites before posting to our pages there.

   
   
8. International Transfer
   

   By accessing and using the Site, you acknowledge and agree that RMI controls and operates all parts of the Site from its offices in the United States of America and that the Site is intended for use by end users located in the United States of America. Unless expressly stated to the contrary, RMI makes no representation that the Site is appropriate or will be available for use in other locations.

   
   

   If you access the Site from outside the United States, you acknowledge and agree that your information may be transferred to and maintained on computers and servers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your consent to the Agreement followed by your submission of such information represents your agreement to the transfer of such information to the United States and the collection, use, and disclosure of your information in accordance with United States law and our Privacy Policy.

   
   
9. Children's Privacy
   

   The Children's Online Privacy Protection Act was created to protect children under the age of 13 from unsuspecting acts or practices in conjunction with collecting, using, and disclosing any information about them. Our Site is not intended for anyone under the age of 13. Any access to or use of the Site by anyone under the age of 13 is unauthorized, unlicensed, and in violation of the Agreement. If you are under 13, do not use or provide any information on or through our Site. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you are a parent or guardian or otherwise believe we might have any information from or about a child under 13, please contact us so that we can delete the child's information. The Site will never knowingly accept, collect, maintain or use any information from a child under the age of 13. If a child whom we know to be under the age of 13 sends personal information to us online, we will only use that information to respond directly to that child or notify parents.

   
   
10. Security
    

    We safeguard the security of your personal information with industry-standard physical, electronic, and administrative procedures. The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to or through our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on or within the Site. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting through the Site in the most expedient time possible and without unreasonable delay, as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

    
    
11. 11. "Do Not Track" Disclosures
    

    Some state laws require us to indicate whether we honor "Do Not Track" settings in your browser concerning targeted advertising. We adhere to the standards set out in this Privacy Policy and do not monitor or follow any Do Not Track browser requests.

    
    
12. Contact Information
    

    Please contact us with any questions or concerns regarding our Privacy Policy at: info@questhealthsolutions.com or at 7451 Wiles Road, Suite 105, Coral Springs, FL 33067.

    
    
13. Effective Date
    

    This Privacy Policy was last updated on September 11, 2018

    
    

Effective Date: September 11, 2018

Introduction

PLEASE READ THE FOLLOWING CAREFULLY. This is a legally binding agreement between you as a user of the QuestHealthSolutions.com website located at URL www.questhealthsolutions.com (the "Site") ("user" or "you").

BY ACCESSING OR USING THE SITE, YOU SIGNIFY THAT YOU HAVE READ THE AGREEMENT AND THAT YOU UNDERSTAND AND AGREE TO BE BOUND BY THE AGREEMENT. IF YOU HAVE NOT READ THE AGREEMENT, DO NOT UNDERSTAND OR AGREE TO BE BOUND BY THE AGREEMENT, OR ARE NOT ABLE TO CONSENT TO BE BOUND BY THE AGREEMENT (E.G., IF YOU ARE NOT OLD ENOUGH TO ENTER INTO A BINDING LEGAL CONTRACT), DO NOT USE OUR SITE.

NOTE THAT DISPUTES ABOUT THIS AGREEMENT OR RELATING TO THE SITE GENERALLY MUST BE RESOLVED BY BINDING ARBITRATION AND ON AN INDIVIDUAL BASIS ONLY. See Section 20 for more details.

1. Description of the Site

QuestHealthSolutions.com is dedicated to ostomy and catheter information, tips, and resources. More specifically, QuestHealthSolutions.com provides users with information, tips, and resources (including service provider contact information) about catheter supplies and ostomy supplies. The specific features and functionality of the Site are dynamic and may change from time to time. We reserve complete and sole discretion with respect to the operation of our Site. We reserve the right to change terms and warranties without notice. We also reserve the right to withdraw, suspend, or discontinue any functionality or feature of our Site at any time.

QuestHealthSolutions.com is owned and operated by Response Mine Interactive, a full service digital marketing agency specializing in the health, multi-channel retail, and home service verticals. RMI operates various advertising and promotional websites, including but not limited to the Site, designed to promote its customers' businesses by applying its proprietary marketing methodology, media optimization, analytics and branding strategies.

2. Privacy Policy

All personal information you submit to us and/or we collect from your use of the Site is held and used in accordance with our Privacy Policy. Please see our Privacy Policy for a detailed description of how we collect, use, and disclose information about our users.

3. Scope and Acceptance

Anyone who accesses or uses our Site is a "user." The Agreement sets forth your rights and obligations as a user with respect to your access to and use of our Site and use of any and all information or data of any kind arising from access to, or use of, our Site, including, without limitation, any text, graphics, sound recordings, audio, video, and art work.

We reserve the right, at our sole discretion, to change this Agreement (including the Privacy Policy) from time to time, without prior notice (as further described in Section 18 below). You should review the Agreement each time you access our Site. Your access to our Site is deemed to be your acceptance of the Agreement, and any changes thereto, in place at the time you access the Site.

4. Access

If you are accessing or using our Site on behalf of any business, organization, or other entity of any kind, you represent and warrant that you are authorized (a) to accept these terms on its behalf and (b) to bind such business, organization, or entity to the Agreement.

The Site is not intended or authorized for use by persons under the age of eighteen (18). By using the Site, you represent and warrant that you are eighteen (18) years of age or older and that you agree to and agree to abide by all of the terms and conditions of the Agreement. If we believe that you are under the age of eighteen (18) or that you are not old enough to consent to and be legally bound by the Agreement, we may, at any time, in our sole discretion, and with or without notice: (i) terminate your access to or use of the Site (or any portion, aspect, or feature of it), or (ii) delete any content or information that you have posted through the Site.

We reserve the right to deny access to our Site at our discretion and for any reason, including any breach of the Agreement.

5. Account Information and Security

In order to use certain features of the Site, we may ask you to create an account and select a password and/or provide us with certain personal information. This information will be held and used in accordance with our Privacy Policy. You agree that you will provide us with accurate, complete, and updated information on your account. You are responsible for maintaining the security of your account. We recommend that you do not share your account details or your password with others. You are solely responsible for any activity in your account, whether or not authorized by you, including purchases made using any payment instrument. Please notify us immediately of any actual or suspected loss, theft, fraud, or unauthorized use of your account or account password.

6. Inaccuracies on the Site

A possibility exists that the Site could include inaccuracies or errors and that additions, deletions, and alterations could be made to the Site by unauthorized third-parties. Although we attempt to ensure the integrity of the Site, we make no guarantees as to the completeness, correctness, or accuracy of the Site or any of the content on the Site. If you believe any portion of our Site includes an error or inaccuracy, please notify us.

All prices, quotes, or service offerings listed on the Site are subject to change. Such prices, quotes, or service offerings may be available for a limited time only, may only be available with additional purchases, or may not apply to you. Neither RMI nor its customers or advertisers on the Site are bound by any such prices, quotes, or service offerings.

7. Proprietary Rights in Content in our Site

As between you and RMI, RMI owns and retains all proprietary rights in the Site. The Site contain proprietary content and information of RMI and its customers, advertisers, and licensors (such materials and content includes, but is not limited to, the design, layout, artwork and other elements of the Site and any text, audio, video, logo, information, data, software, documentation, services or any other materials contained on the Site) ("RMI Content") and is protected by copyright and other intellectual property laws. You may view, download, print, and copy the RMI Content on the Site for your own personal, informational use, provided that (i) you do not modify the RMI Content and (ii) you retain all copyright and propriety notices originally contained in the RMI Content on any copies. Nothing herein shall be construed as granting any license or right to use the Site or any materials contained on the Site, including any RMI Content, except as expressly provided herein. You acknowledge that we will aggressively enforce our intellectual property rights with respect to the RMI Content to the fullest extent of the law, including, without limitation, the seeking of criminal prosecution.

8. User Feedback

Any feedback, comments, ideas, improvements or suggestions (collectively, "Suggestions") provided by you to us with respect to the Site shall remain the sole and exclusive property of RMI. We shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without credit or compensation to you.

9. Permitted Use

In connection with the use of our Site, you may not:

• ● alter or modify our Site, or make any electronic reproduction, adaptation, distribution, performance, or display of our Site, or any portion thereof, except to the extent required for the limited purpose of reviewing material on our Site;
• ● sell, rent, lease, transfer, distribute, broadcast, display, provide, or otherwise assign to any third party any rights to our Site, or related materials;
• ● remove or modify any proprietary notice or labels on our Site, or related materials, including author attribution and copyright notices, or use any of our trademarks as meta-tags on any other website or application;
• ● use our Site for any non-authorized commercial purpose or any illegal purpose;
• ● copy, modify, erase, or damage any information contained on computer servers used or controlled by RMI or any third party;
• ● use our Site to violate any legal right of any third party, including any publicity or privacy right, copyright, or other intellectual property right, or to take any action that is harassing, libelous, defamatory, abusive, tortious, threatening, harmful, or otherwise objectionable;
• ● access or use any password-protected, secure, or non-public areas of our Site, or access data on our Site not intended for you, except as specifically authorized in writing by us;
• ● impersonate or misrepresent your affiliation with any person or entity;
• ● use any automated means to access or use our Site, including scripts, bots, scrapers, data miners, or similar software, or display our Site, or portions thereof, in things (e.g., framing, scraping, etc.), without our express written permission;
• ● attempt to or actually disrupt, impair, interfere with, alter, or modify our Site, or any information, data, or materials posted and/or displayed by RMI;
• ● attempt to probe, scan, or test the vulnerability of our Site or breach any implemented security or authentication measures, regardless of your motives or intent; or
• ● attempt to interfere with or disrupt access to or use of our Site by any user, processor, host, or network, including, without limitation, by submitting a virus, worm, Trojan horse, or other malicious code; or
• ● post any content to the Site that: (i) includes any profane, obscene, defamatory, discriminatory, threatening, menacing, harassing, or violent content; (ii) depicts or suggests nudity or sexual acts; (iii) promotes hatred, including against members of a protected group under federal, state, or local law (such as, for example, a group defined by race, gender, or national origin); (iv) is objectively shocking or disgusting; (v) depicts or suggests presently occurring illegal activity; (vi) includes unlicensed proprietary content of a third party, including, e.g., third-party content protected by copyright or trademark for which you do not have a license; (vii) breaches any duty of confidentiality you may have to a third party (e.g., discloses private information about a third party without consent); (viii) is misleading, inaccurate, or deceptive, or (ix) is contrary to our mission.

10. User Content; Consumer Reviews

We may, at our sole discretion, permit users to post, upload, publish, submit, or transmit photos, diagrams, text, testimonials, reviews, videos, sounds, images, or information (collectively, "User Content"). By making available any User Content on or through the Site, you hereby grant us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such User Content on, through, or by means of the Site. We do not claim any ownerships rights in any such User Content and nothing in this Agreement will be deemed to restrict any rights that you may have to use and exploit such User Content. You acknowledge and agree that you are solely responsible for all User Content that you make available through the Site. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all User Content that you make available through the Site or you have all rights, licenses, consents, and releases that are necessary to grant to us the rights in such User Content, as contemplated under this Agreement; (ii) neither the User Content nor your posting, uploading, publication, submission, or transmittal of the User Content or our use of the User Content (or any portion thereof) on, through, or by means of the Site will infringe, misappropriate, or violate a third-party's patent, copyright, trademark, trade secret, moral rights, or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation, and (iii) all User Content complies with the Permitted Uses enumerated above in Section 9 of this User Agreement. In addition, you agree that we may review or monitor this User Content and may remove or alter any materials that you submit in its sole discretion at any time for any reason.

11. Third Party Properties Referred to on the Site

Our Site may refer to physical venues, geographical sites, websites on the Internet, and/or products or services that are not under the control of or maintained by us ("Third Party Properties"). Unless expressly stated to the contrary, such references do not constitute an affiliation with or endorsement by us of any such Third Party Properties. You acknowledge that we are providing any references to such Third Party Properties to you solely as a convenience to you, and you agree that we are not responsible for any injury, harm, damages, or negative experience you may encounter by accessing, visiting, or using such Third Party Properties. We do not endorse or make any representations about any Third Party Properties. If you access, visit, or use any Third Party Properties referred to on our Site, you do so at your own risk.

Our Site may contain materials submitted by third parties. Any such materials are provided solely as a convenience to you. RMI requires that any content, materials, or advertising submitted to the Site by its customers be truthful, non-deceptive, and backed by evidence. However, unless expressly stated to the contrary, we have not tested or evaluated these materials and does not endorse or make any representations about these materials or your use thereof. RMI is not responsible for such materials. If you use any of the third party materials, you do so at your own risk. In no event shall we be liable for any loss, claim, damages, or costs that may arise in connection with your use of these materials.

12. Availability of the Site

It is not possible to operate our Site with 100% guaranteed uptime. We will make reasonable efforts to keep our Site operational. However, certain technical difficulties, routine site maintenance and upgrades, and other events may, from time to time, result in interruptions to or outages of our Site. In addition, we reserve the right at any time, and from time to time, to modify or discontinue (on a temporary or permanent basis) certain functions of our Site, with or without notice. You agree that we shall not be liable to you or to any third party for any direct or indirect consequence of any modification, suspension, discontinuance of, or interruption to our Site.

13. Disclaimer

YOU EXPRESSLY AGREE THAT ACCESS TO AND USE OF OUR SITE IS AT YOUR SOLE RISK. OUR SITE IS PROVIDED ON AN "AS IS" AND AN "AS AVAILABLE" BASIS. WE DO NOT MAKE, AND HEREBY DISCLAIM, ANY REPRESENTATIONS OR WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, REGARDING (A) OUR SITE; AND (B) ANY PRODUCTS AND SERVICES OFFERED THROUGH OUR SITE, OR ANY PORTION THEREOF, INCLUDING (WITHOUT LIMITATION) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND ANY WARRANTIES ARISING BY COURSE OF DEALING OR CUSTOM OF TRADE. WE MAKE NO REPRESENTATION OR WARRANTY THAT ANY MATERIAL, CONTENT, PRODUCTS, OR SERVICES DISPLAYED ON OR OFFERED THROUGH OUR SITE ARE ACCURATE, COMPLETE, APPROPRIATE, RELIABLE, OR TIMELY. WE ALSO MAKE NO REPRESENTATIONS OR WARRANTIES THAT OUR SITE WILL MEET YOUR REQUIREMENTS, OR THAT YOUR ACCESS TO AND USE OF OUR SITE WILL BE UNINTERRUPTED OR ERROR-FREE, FREE OF VIRUSES, MALICIOUS CODE, OR OTHER HARMFUL COMPONENTS, OR OTHERWISE WILL BE SECURE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT, IN NO EVENT SHALL RMI OR ANY OF ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, OR ASSIGNEES BE LIABLE TO YOU OR ANY OF YOUR PARTNERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, OR ASSIGNEES FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, WHETHER ARISING IN CONTRACT, EQUITY, TORT, OR OTHERWISE (INCLUDING BREACH OF WARRANTY, NEGLIGENCE, AND STRICT LIABILITY IN TORT), INCLUDING, WITHOUT LIMITATION, DAMAGES ARISING FROM DELAY, LOSS OF GOODWILL, LOSS OF OR DAMAGE TO DATA, INTERRUPTION IN USE OR AVAILABILITY OF DATA, LOSS OF USE OF MONEY OR USE OF PRODUCTS, LOST PROFITS, REVENUE OR SAVINGS (ACTUAL OR ANTICIPATED), OR OTHER ECONOMIC LOSS ENSUING FROM OR IN CONNECTION WITH (A) THE SITE; OR (B) ANY PRODUCTS AND SERVICES OFFERED THROUGH THE SITE, OR ANY PORTION THEREOF, EVEN IF WE OR ANY OF OUR AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

IF, DESPITE THE FOREGOING LIMITATION OF LIABILITY FOR DAMAGES, A COURT OR OTHER TRIBUNAL OF COMPETENT JURISDICTION DECIDES TO AWARD MONETARY DAMAGES TO YOU FOR ANY CLAIM OR CAUSE OF ACTION ARISING FROM THE SAME, THE AMOUNT OF MONETARY DAMAGES FOR SUCH CLAIM OR CAUSE OF ACTION SHALL BE NO GREATER THAN ONE HUNDRED U.S. DOLLARS ($100).

15. Indemnity

YOU UNDERSTAND AND AGREE THAT YOU ARE PERSONALLY RESPONSIBLE FOR YOUR BEHAVIOR IN CONNECTION WITH AND USE OF THE SITE. YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS RMI, ITS PARENTS, SUBSIDIARIES, AND AFFILIATES, AND ITS AND THEIR RESPECTIVE DIRECTORS, OFFICERS, PARTNERS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, AND ASSIGNS FROM AND AGAINST ALL CLAIMS, DEMANDS, LAWSUITS, DAMAGES, LIABILITIES, LOSSES, COSTS, OR EXPENSES (INCLUDING, BUT NOT LIMITED TO, REASONABLE FEES AND DISBURSEMENTS OF COUNSEL AND COURT COSTS), JUDGMENTS, SETTLEMENTS, AND PENALTIES OF EVERY KIND ARISING FROM OR RELATING TO YOUR USER CONTENT, ANY VIOLATION OF THIS AGREEMENT, AND ANY ACTIVITY RELATED TO YOUR USE OF THE SITE.

16. Termination

You agree that we may, in its sole discretion and without prior notice, terminate your access to or use of any of our Site at any time and for any reason, with or without cause.

17. Copyright Infringement

We take copyright violation very seriously and will vigorously protect the rights of legal copyright owners. We may remove material from the Site that appears in our sole discretion to infringe upon the intellectual property rights of others and we will terminate the access rights of any repeat infringer. If you believe a work protected by a U.S. copyright you own has been posted on this Site without authorization, you may notify our copyright agent, and provide the following information:

• ● a physical or electronic signature of the person authorized to act on behalf of the copyright owner;
• ● identification of the copyrighted work or works claimed to have been infringed;
• ● a detailed description of the material you claim is infringing, together with information sufficient to enable us to locate it, including the URL where the infringing material appears;
• ● your name, mailing address, telephone number, and e-mail address;
• ● a statement by you that you believe in good faith belief that the copyrighted material identified is being used in a manner that is not authorized by the copyright owner, its agent or the law; and
• ● a statement by you that the above information is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the copyright allegedly infringed.

To notify us of claimed copyright infringement, please contact: QuestHealthSolutions.com or at 7451 Wiles Road, Suite 105, Coral Springs, FL 33067.

18. Modifications and Updates

At any time and in our sole discretion, we may add, delete, or modify the Agreement or the Site or any functionality provided through the Site. Should you deem any such addition, deletion, or modification to the Agreement unacceptable, you shall stop accessing, and/or using the Site. All changes to the Agreement shall be effective immediately.

We may also from time to time provide enhancements or improvements to the features and/or functionality of the Site, which may include patches, bug fixes, updates, upgrades, and other modifications ("Updates"). All Updates are subject to the terms and conditions of this User Agreement. Updates may modify or delete certain features and/or functionalities of the Application. You acknowledge and agree that we have no obligation to (i) provide any Updates; or (ii) continue to provide or enable any particular features and/or functionalities.

19. International Use

The Site is hosted from the United States, and our corporate office and activities are located in and directed from the United States. Accordingly, if you access the Site from outside the United States, your information may be transferred to and maintained on computers and servers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your consent to the Agreement followed by your submission of such information represents your agreement to the transfer of such information to the United States and the collection, use, and disclosure of your information in accordance with United States law and our Privacy Policy. We make no representation that the Site or any aspect thereof will be available or appropriate for use in locations outside of the United States. Those who choose to access the Site from locations outside the United States do so at their own risk and are responsible for compliance with local laws and regulations. Users are responsible for compliance with all United States export laws and regulations when exporting any products, services, content, or materials provided through the Site.

20. Dispute Resolution

The parties agree that, except as otherwise provided below, they shall first attempt to resolve any dispute, claim or controversy relating in any way to this Agreement (a "Dispute") between an officer of each party who has authority to resolve the Dispute. If any Dispute cannot be settled in this manner within sixty (60) days of written notice being served by a party on the other party, the parties agree that the Dispute may be settled by arbitration in accordance with the JAMS Arbitration Association ("Rules") in Atlanta, Georgia, with judgment upon the award rendered by the arbitrator to be entered in any court of competent jurisdiction. Any arbitrator selected pursuant to the Rules will conduct arbitration and the arbitrators will have a background or training in smart medical devices and medical software applications, contract law and intellectual property. The arbitrators may award attorneys' fees and costs to the prevailing party. Notwithstanding the foregoing, either party may apply to any court of competent jurisdiction for a temporary restraining order, preliminary injunction, or other interim, conservatory or equitable relief, as necessary, without breach of this arbitration Agreement and without any abridgment of the powers of the arbitrator(s).

Notwithstanding the foregoing, you agree that any violation by you of the Agreement will constitute an unlawful and unfair business practice that will cause irreparable harm to us for which monetary damages would be inadequate. You consent to our obtaining any injunctive or equitable relief that we deem necessary or appropriate in such circumstances, without the need for a bond. These remedies are in addition to any other remedies we may have at law or in equity.

21. Applicable Law and Venue

Any action related to the Agreement will be governed by the laws of the State of Georgia, without regard to the choice or conflicts of law provisions of any jurisdiction. You and RMI agree and consent that jurisdiction, proper venue, and the most convenient forums for all claims, actions, and proceedings of any kind relating to the Site or the Agreement that are not submitted to arbitration will be exclusively in the federal or local courts with jurisdiction over Atlanta, Georgia.

If RMI does take any legal action against you as a result of your violation of the Agreement, we will be entitled to recover from you, and you agree to pay, all reasonable attorneys' fees and costs of such action, in addition to any other relief granted to us. You agree that we will not be liable to you or to any third party for termination of your access to, or use of, the Site as a result of any violation of the Agreement or for any reason at all.

No action arising out of this Agreement or your access to or use of our Site, regardless of form or the basis of the claim, may be brought by you more than one (1) year after the cause of action has arisen (or if multiple causes, from the date the first such cause arose) and you hereby waive any longer statute of limitations that may be permitted by law.

22. Miscellaneous

Unless otherwise specified herein, this Agreement constitutes the entire agreement between you, a user, and us with respect to the Site and supersedes all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and us with regard to the Site. If any part of the Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in effect. No failure or delay in enforcing any provision, exercising any option, or requiring performance, shall be construed to be a waiver of that or any other right in connection with the Agreement. You may not assign, by operation of law or otherwise, any rights or delegate any duties under the Agreement to any third party without prior written consent by us. Any purported assignment lacking such consent will be void at its inception. We may assign all or part of its rights and/or delegate all or part of its duties under the Agreement to any party, at any time, and in its sole discretion, upon notice of assignment by posting such notice on the Site. If you have any comments or questions about our Site, please contact us at: QuestHealthSolutions.com or at 7451 Wiles Road, Suite 105, Coral Springs, FL 33067.

NO PROFESSIONAL ADVICE

Any information supplied through the Website by any employee or agent of Comfort Medical, whether by telephone, e-mail, letter, facsimile or other form of communication, is for educational purposes or general guidance on the use of the Website, and does not constitute medical, legal, or other professional advice. Health-related information provided through the Website is not a substitute for medical advice and it is important that you not make medical decisions without first consulting your personal physician or other healthcare professional. The receipt of any questions or feedback you submit to Comfort Medical does not create a professional relationship and does not create any privacy interests other than those described in the website.

DISCLAIMER OF WARRANTIES, LIMITATIONS OF LIABILITY, AND INDEMNIFICATION

While we use reasonable efforts to include accurate and up-to-date information on the Website, we makes no warranties or representations as to its accuracy. The materials contained on the Website are provided "AS IS" and without any implied or express warranties. We do not warrant that the functions contained in the materials will be uninterrupted or error free, that defects will be corrected, or that this Website is free of viruses or other harmful components. We do not warrant or make any representations regarding the use or results of the use of the Website in terms of accuracy or reliability. Anyone accessing this site assumes the entire cost of all necessary computer or network servicing, repair or correction. Under no circumstances will we be liable for any special or consequential damages that result from the use of, or inability to use, the Website.

UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE WEBSITE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOOD WILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (i) THE USE OF OR INABILITY TO USE THE WEBSITE, (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE, AND SERVICES AVAILABLE THROUGH THE WEBSITE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree to indemnify and hold us, and our subsidiaries, affiliates, officers, directors, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of content you submit, post to or transmit through the Website, your use of the Website, your connection to the Website, your violation of the Terms of Use, or your violation of any rights of another.

OUR RIGHTS

We may elect to monitor areas of the Website by electronic or other means and may disclose any content, records, or electronic communication of any kind if such disclosure is necessary or appropriate in our discretion (i) to satisfy any law, regulation, or government request; (ii) to operate the Website; or (iii) when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the website or anyone else that could be harmed by such activities. We are not responsible for screening, policing, editing, or monitoring such content. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive content, we may investigate the allegation and determine in our sole discretion whether to remove or to request the removal of such content from the Website.

We may terminate your access, or suspend your access to all or part of the Website, without prior notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to our interests or the interests of another user, or other third parties.

Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer. In addition, we reserve the right to cancel any order or part of an order, or refuse service to anyone for any reason. Such reasons may include, but are not limited to, unauthorized coupon use, product availability, and price discrepancy or pricing error. We reserve the right to charge fees or extra shipping charges for any product that is backordered. We also reserve the right to change the terms of any offer or promotion at any time without notice. The posting of prices on our Website is not an offer for sale of goods, and the order confirmation is not an acceptance of an offer to purchase goods. We cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. The contract for sale of goods between us and any customer is not entered into until we charge a valid credit card or otherwise accept payment.

We also reserve the right to disclose any information necessary to satisfy any applicable law, regulation, legal process or governmental request.